Make sure to find out if your display is NVIDIA or INTEL first! The way to do that is by right clicking in Device Manager the (!) device and going to Properties, and from the drop down menu select HARDWARE IDs.
This will show you something like….
If you do some research on these Hardware Ids, you will get a wealth of information back.
NOW- we have the necessary info to determine what driver manufacturers we need to download from. Never get third party drivers, NOT RECOMMENDED! Always go to the Manufacturer’s Website.
(The following is an example of a driver installation for an Ethernet adapter and we will use Windows XP as the environment. We will use a random .exe file as a demonstration, however the concept is the key to apply to your specific driver.)
Now, follow the instructions after you have unsuccessfully fixed the problem if you are sure you have the correct drivers:
Downloading the package ======================= 1. Click the file link to download the file from the Web page. 2. When prompted, select a drive and directory in which to save the downloaded file. Extracting the package ====================== 1. Click Start, click Search, then click All files and folders. 2. Type q4etn11us13.exe in the search field, then click Search. This will locate the file you just downloaded. 3. Double-click the q4etn11us13.exe icon. 4. Click Next. Read the license agreement. 5. Click I accept the terms in the license agreement. 6. Click Next. 7. Ensure that "Save files in folder" is set to C:\SWTOOLS\drivers\ethernet\Q4etn11US13. 8. Click Next. 9. Click Finish to extract the necessary files to your hard drive. Installing the package ====================== 1. Click Start, then click Run. 2. Type C:\SWTOOLS\drivers\ethernet\Q4etn11US13\Setup.exe, then click OK. 3. Follow the onscreen prompts and choose to reboot at the end of installation.
That’s it. Hope this helps. Feel free to leave comments and advice yourself, and we will answer you promptly if you need technical assistance.